Custom CRM Development

Do you offer the same goods and services as another company, or have the same branding and message as another business? Of course not. So it doesn’t make sense to use the same systems or methods when looking to engage your customer base.

Businesses who are at the stage of using customer relationship management (CRM) software as part of their marketing and engagement strategy will know the value of a CRM for managing client relationships. A CRM allows you to manage customer data, track customer interactions and market to your customer base effectively and intelligently.

A ready-made CRM comes with a range of standard features, but can also come with a whole lot of features that your company neither needs nor wants. The result of this is that a non-custom CRM can be a behemoth to use, and might slow down or deter your sales agents and staff from using your CRM to the benefit of your company.

The solution to this is a custom CRM designed specifically to suit your business and the needs of your company. With custom CRM development, you are able to enjoy access to all the features you want, and none of the ones you don’t.

Rethink Media are a technology and development company based in West End, Brisbane, offering custom web and custom CRM software services to businesses across Australia. If you’re ready to take the next step with a custom CRM, please contact us on 1300 596 636 for a discussion about your business’ needs.

Get in Touch

  • This field is for validation purposes and should be left unchanged.

Software that Grows with Your Business

There is a range of ‘out of the box’ software options when it comes to CRM systems, but they are plagued with problems such as difficulty in implementation and high costs.

With a custom CRM in place, you’ll have the functions and features you want, and the ability to modify the system in future to meet the growing needs of your business.

Customised Technology for Information Collation

At Rethink Media, we can work with you to develop a custom CRM that can take care of all of the tasks associated with client management. You will have a mobile tool which is your ally when it comes to tracking potential leads and progressing customers through the sales pipeline.

Nurturing relationships has never been better with a custom CRM for your business.

Business Integration

We take the time to identify what it is that your business needs and then we build a custom CRM that meets those needs. From sales to customer service, from technical support to managing internal communications, we can help.

You will have access to all of the relevant business information that you need, from an accessible and customised platform.


Understanding and interpreting the data that you collect from your sales and customer interactions is vital to the success of your company and your overall performance.

Manipulating and understanding where you can leverage contacts and knowing how to reach out to leads is important when it comes to building your sales relationship.

You can track, measure, record and analyse data from every customer interaction, and enjoy your flexible and tailored CRM.

Custom CRM Solutions for Every Business

Your business has its own particular needs and challenges, and your customers have their unique needs as well. We want to work with you to provide a CRM that allows you to understand your customers, and to speak with them in a meaningful way.

A custom CRM allows you to control the data coming in and out, and gives you access to understanding how you can improve. When it comes to your business, you need to be able to monitor your progress and to see how your performance is tracking, quickly and easily.

When you track more leads, you can close more sales, and with a custom CRM on your side, you’ll find that the sales process flows more effectively and you get better results. Speak to our team today about your custom CRM options and discover the difference that this tool can make. Streamline processes, market your business more effectively and make more efficient sales.

Contact us on 1300 596 636 to speak to our skilled developers today.